Privacy Policy

1 Introduction and Scope

DOKA Properties LLC operates the website dokaproperties.mom and provides computer systems design and related IT services. This Privacy Policy applies to all information collected through our website, email communications, phone consultations, and any other interactions you have with DOKA Properties LLC in connection with our services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this policy, you should discontinue use of our website and services immediately.

This policy covers both personally identifiable information and non-personally identifiable information. We define personally identifiable information as any data that can be used to identify, contact, or locate an individual, either alone or when combined with other information.

2 Information We Collect

Personal Information You Provide Directly

When you interact with DOKA Properties LLC, we may collect the following categories of personal information that you voluntarily provide:

• Full name, company name, and job title
• Email address, phone number, and physical mailing address
• Company size, industry sector, and technology infrastructure details
• Project requirements, system specifications, and technical documentation you submit
• Billing and payment information including credit card details processed through secure third-party payment processors
• Communication preferences and correspondence history

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web server logs and analytics tools:

• IP address and approximate geographic location derived from it
• Browser type, version, and operating system
• Device type, screen resolution, and language preferences
• Referring URL and exit pages
• Pages visited, time spent on each page, and navigation patterns
• Date and time stamps of all website visits

Information from Third Parties

We may receive information about you from third-party sources including business partners, technology vendors, and publicly available databases. This information may include company profiles, professional background details, and technology stack information relevant to our service offerings.

3 How We Collect Information

DOKA Properties LLC collects information through the following methods and channels:

• Contact forms, inquiry forms, and service request forms on our website
• Direct email communications with our team at service@dokaproperties.mom
• Telephone consultations and follow-up calls
• In-person meetings and on-site system assessments
• Web server logs and automated analytics tracking
• Cookies and similar browser-based tracking technologies
• Third-party business intelligence platforms and professional network databases
• Client referrals and partner introductions

We do not use any form of invasive tracking, keystroke logging, or screen recording technology on our website. All automated data collection is limited to standard analytics and server diagnostics.

4 Purpose of Data Collection

DOKA Properties LLC collects and processes your information for the following legitimate business purposes:

• To respond to your inquiries and provide information about our computer systems design and IT services
• To prepare proposals, project estimates, and technical assessments tailored to your requirements
• To deliver contracted services including systems architecture design, implementation, and ongoing support
• To process payments, issue invoices, and maintain billing records
• To communicate service updates, security advisories, and maintenance notifications
• To improve our website functionality, user experience, and service offerings based on aggregated usage analytics
• To comply with legal obligations, regulatory requirements, and law enforcement requests
• To protect the rights, property, and safety of DOKA Properties LLC, our clients, and the public
• To detect, prevent, and investigate fraudulent activities or security incidents
• To send periodic newsletters and industry insights to users who have explicitly opted in to receive such communications

We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning our users.

5 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. The types of cookies we deploy include:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as page navigation and secure areas of the website. The website cannot function properly without these cookies, and they are set automatically when you visit.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymized data about page visits, time on site, and navigation patterns. We use this information to improve website performance and content relevance.

Functional Cookies

Functional cookies allow the website to remember choices you make, such as your preferred language or the region you are in, and provide enhanced, more personalized features.

Managing Cookie Preferences

Most web browsers allow you to manage cookie preferences through browser settings. You can choose to block all cookies, delete existing cookies, or receive notifications when new cookies are set. Please note that disabling certain cookies may impact website functionality and your user experience.

6 How We Share Your Information

DOKA Properties LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing, cloud hosting, email delivery, analytics, and customer relationship management. These providers are contractually bound to use your information solely for the purposes of providing services to DOKA Properties LLC and must maintain confidentiality and security standards consistent with this policy.

Legal Compliance and Protection

We may disclose your information when required by law, court order, or governmental regulation. We may also disclose information to protect our rights, property, or safety, or that of our clients, employees, or the public, including in connection with investigating fraud or security incidents.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

With Your Consent

We may share your information for any other purpose with your explicit, prior consent.

7 Data Retention Policy

DOKA Properties LLC retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are based on the following criteria:

• Active client information is retained for the duration of the client relationship plus seven years following termination, consistent with standard business record-keeping requirements.
• Inquiry and lead information from non-clients is retained for two years from the date of last contact, after which it is securely deleted or anonymized.
• Website analytics data is retained in identifiable form for fourteen months, after which it is aggregated and anonymized for long-term trend analysis.
• Financial transaction records are retained for the period required by applicable tax and accounting regulations, typically seven years.
• Email communications are archived for three years for business continuity and legal compliance purposes.

Upon expiration of the applicable retention period, personal information is securely deleted, destroyed, or anonymized using industry-standard methods.

8 Data Security Measures

DOKA Properties LLC implements and maintains administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:

• Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers
• Encryption at rest for stored personal data using AES-256 standards
• Role-based access controls limiting data access to authorized personnel with a legitimate business need
• Multi-factor authentication for all administrative access to systems containing personal information
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent third-party security firms
• Continuous network monitoring and intrusion detection systems
• Documented incident response procedures tested through annual tabletop exercises
• Employee training programs covering data privacy, security best practices, and phishing awareness
• Physical security controls at all data center facilities including biometric access, video surveillance, and 24/7 on-site security personnel

While we implement comprehensive security measures, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your information, but we continuously evaluate and enhance our security posture.

9 Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to Access

You have the right to request confirmation of whether we process your personal information and to receive a copy of that information in a portable, machine-readable format.

Right to Rectification

You may request that we correct or update any inaccurate or incomplete personal information we hold about you. We encourage you to keep your information current by notifying us of any changes.

Right to Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal retention requirements, ongoing contractual obligations, or legitimate business purposes that override your deletion request.

Right to Restrict Processing

You may request that we limit the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or object to our processing activities.

Right to Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format for transmission to another service provider where technically feasible.

Right to Object

You may object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on legitimate interests, and we will cease processing unless we demonstrate compelling legitimate grounds.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within thirty calendar days. We may require verification of your identity before processing certain requests.

10 Childrens Privacy

Our website and services are not directed to individuals under the age of eighteen. DOKA Properties LLC does not knowingly collect, use, or disclose personal information from children under eighteen years of age. If we become aware that we have inadvertently collected personal information from a child under eighteen, we will take immediate steps to delete such information from our systems.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the information in Section 14 of this policy.

We encourage parents and guardians to monitor their childrens online activities and to educate them about the importance of protecting their personal information online.

11 International Data Transfers

DOKA Properties LLC is headquartered in the United States, and our servers and data processing operations are located primarily within the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

The data protection laws of the United States may differ from those of your country of residence. By using our website or services, you consent to the transfer of your information to the United States for processing consistent with this Privacy Policy.

For transfers of personal data from the European Economic Area, the United Kingdom, or Switzerland, we implement appropriate safeguards including Standard Contractual Clauses approved by the relevant data protection authorities where applicable.

12 California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding our collection and use of your personal information. Under California law, you have the right to:

• Know what categories of personal information we collect, use, disclose, and sell or share
• Request deletion of personal information we have collected from you, subject to certain exceptions
• Opt out of the sale or sharing of your personal information — although DOKA Properties LLC does not sell or share personal information as defined under California law
• Correct inaccurate personal information that we maintain about you
• Limit the use and disclosure of sensitive personal information
• Not receive discriminatory treatment for exercising your privacy rights under California law

To exercise your rights under California law, please contact us using the information in Section 14. We will verify your identity before processing your request, which may require confirming information we already have on file. You may also designate an authorized agent to submit requests on your behalf.

DOKA Properties LLC does not sell personal information as that term is defined under the CCPA. We have not sold personal information in the preceding twelve months.

13 Changes to This Privacy Policy

DOKA Properties LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Post the updated policy on this page with a new effective date
• Display a prominent notice on our website for a period of thirty days following the change
• Send an email notification to active clients who have provided their email address, where the changes materially affect their rights or our data handling practices

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy. Your continued use of our website and services after any modifications to this policy constitutes your acknowledgment and acceptance of the updated terms.

14 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using any of the following methods:

DOKA Properties LLC
Attn: Privacy Officer
2280 W Crestview Cir
Cedar City, UT 84720-1912
United States

Email: service@dokaproperties.mom
Phone: +1 (360) 938-6291
Website: www.dokaproperties.mom

We are committed to resolving any concerns about our handling of your personal information. If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with the applicable data protection authority in your jurisdiction.